Frequently Asked Questions
HOW CAN I PAY?
With The Era Close Online Store, you can make the payment through several modes including Internet Banking, Credit Card/ Debit Card and Cash on Delivery.
HOW SAFE IS USING CREDIT/DEBIT CARD PAYMENT?
All the monetary transactions from internet banking and Debit/ Credit Card on our website are absolutely secure with the advanced security technology of the internet. Your transaction is processed on our website through secure gateways that are handled by reputed banks.
CAN I CHECK OR KNOW ABOUT THE DELIVERY STATUS OF MY ORDER?
The Era Closet Online Store provides you with a track checker in which you can put your Order Number or Waybill Number to check the delivery status of your order.
HOW CAN I PLACE REQUESTÂ FOR REPLACEMENT/REFUND??
If you have not liked the shoe after receiving the order or any other reason, you can place the replacement request. Check our Refund policies page for more details. No cash refund, we can only exchange the product with different product according to the availability and/or issue credit vouchers accordingly.
Your experience on our site means everything to us. Get in touch with any additional questions or comments.